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Consumer protection in Australia and New Zealand
Consumer protection in Australia and New Zealand
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About MCCA

The Ministerial Council on Consumer Affairs (MCCA) consists of all Commonwealth, State, Territory and New Zealand Ministers responsible for fair trading and consumer protection laws.

The role of MCCA is to consider consumer affairs and fair trading matters of national significance and, where possible, develop a consistent approach to those issues.

The Ministers meet twice a year, and there are also several offcial level committees that meet throughout the year to discuss specific aspects of consumer protection.

At the top level there is the Standing Committee of Officials of Consumer Affairs (SCOCA), which consists of all chief executive officers of consumer protection agencies. Under SCOCA, there are three advisory committees and a consultative committee which deal with different aspects of consumer protection:

  • Policy and Research Advisory Committee (PRAC)
  • Education and Information Advisory Committee (EIAC)
  • Compliance and Dispute Resolution Advisory Committee (CDRAC)
  • Product Safety Consultative Committee (PSCC) 

Ministerial Council on Consumer Affairs Strategic Agenda

The MCCA Strategic Agenda identifies the projects MCCA intends to focus on for period 2010 - 2012. The Agenda, however, is not exhaustive and does not prevent MCCA from discussing or undertaking work on new issues that may arise during the year.

The MCCA reviews the Agenda at each of its meetings and invites input and comment from the consumer movement, business, government bodies and other interested agencies and parties.


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